![]() ![]() "Flat Rate unequivocally denies that it has violated Wisconsin law and will address the state's claims once the Attorney General's Office provides at least some factual explanation of its allegations."įlat Rate offers plumbing, heating and air-conditioning, sewer and drain cleaning services to residential customers in Milwaukee, Racine, Kenosha and Waukesha counties. ![]() "Despite such open cooperation, the state has filed a complaint devoid of facts which makes broad allegations of wrongdoing with no identifiable evidence to support its claims," the statement said. The company said it has cooperated with the state's investigation for the past three years, providing full access to all of its business records and producing thousands of documents. "Flat Rate's technicians sometimes have intentionally damaged homeowners' pipes or other plumbing equipment, without consent, in order to pressure the homeowners to agree to proposed service jobs."įlat Rate, through a Milwaukee law firm, issued a statement Tuesday denying the allegations. "Flat Rate's technicians have falsely told homeowners that equipment could not be repaired and had to be replaced, that clogged pipes could not be cleared but had to be replaced, and that houses could not be sold unless old pipes were upgraded, among other false statements," the news release goes on. Gomez personally engaged in deceptive sales, according to the lawsuit. Both are accused of violating Wisconsin's consumer protection laws. The release announced the lawsuit against Flat Rate Plumbing, its owner and president, Lester Gumieny Jr., and plumber Andrew J. "Flat Rate has routinely deceived consumers who called for simple repairs such as unclogging drains or fixing leaky pipes, into spending large amounts - often thousands of dollars - for extensive unnecessary work," the attorney general's office said in a news release late Monday. Some of those replacements were for items that Flat Rate's repairmen purposely broke in order to get the job, according to the lawsuit, filed Monday. of New Berlin has been sued by the Wisconsin attorney general's office on accusations it used fraud and lies to trick its customers into spending thousands of dollars on unnecessary replacements during in-home service calls for routine repairs. ![]()
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